Soft Services Manager

Advanced Construction Technologies-Doha, Qatar

We are currently hiring for the below position.
- Soft Services Manager

Responsibilities:

  • Develop the Soft Service Teams to provide the highest quality solutions to all aspects of service delivery.
  • Preparation and implementation of maintenance schedules
  • Create an all-encompassing support function that demonstrates the integration our operational performance.
  • Provide assistance to Site teams during handover as required.
  • Establishment of internal Operational KPIs for Cleaning, Landscaping, Pest Control and Hospitality services
  • Structure and Maintain Soft Service SOPs in the IMS System and monitor implementation.
  • Structure the ‘Soft Services Standards’ library in the IMS system
  • Analyze and review individual PPM structure and content across the project for consistency and attention to detail and standardize where possible.
  • Assist the Business Development team by providing technical solutions for proposals.
  • Assist Business Development with proposal surveys, defining scope of works as required and advising on technical deviations, offering solutions.
  • Assist Site Managers with Mobilization/ demobilization activities.
  • Structure the Training for Operations Teams in coordination with the ‘Training Coordinator’

Requirements:

  • Minimum of 7 years of management experience in a facilities management environment with experience of multi-disciplined sites.
  • Minimum of 15 years hands on experience in facilities management.
  • BICSc certified

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (required)