Description
KEY ACCOUNTABILITIES
- Ticketing & Reservation Clerk attention to detail and dedication to providing the best travel assistant will contribute to the overall satisfaction of clients._
Reservation Assistance: Assist clients with booking flights, accommodations, and other travel services, ensuring that reservations are accurate and meet client preferences.
Ticket Issuance: Support the ticketing process, including issuing tickets, processing reissues, and calculating fares in compliance with industry standards and regulations.
Customer Support: Address client inquiries, provide information on travel options, and handle special requests. Offer timely and effective solutions to meet client needs.
Documentation: Verify travel documents, visas, and passports to ensure compliance with international travel requirements. Maintain organized and accurate travel records.
Supplier Coordination: Collaborate with airlines, hotels, and other travel suppliers to secure bookings and assist in negotiations that benefit clients.
Inventory Support: Assist in monitoring ticket and reservation inventory to ensure availability and support the company's revenue goals.
Quality Checks: Contribute to quality control measures to maintain the accuracy and integrity of reservation and ticketing data.
Advantage for those who have this qualities/ experiences:
1. Knowledge GDS Galileo system booking & familiar in travel lines
Private ticketing services & make reservation
Knowledge booking in Malaysia Airlines System
Knowledge of office management system and filling
Able to work with the team
Multi tasking and able to prioritize work
Salary: RM1,500.00 - RM2,200.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- STM/STPM (preferred)