Front Office Admin: Fitness

We are Hiring

Job Designation: Front Office: Fitness

Job Location: Nashik

Salary: 15,000 - 20,000

Experience: 3 - 4 years

Min 1-2 years experience as front office admin/receptionist in fitness club

Education: Graduate/Any Graduate

Profile requirement:

• Previous customer service experience, preferably in a fitness or hospitality setting.
• Proficient computer skills and familiarity with membership management software.
• Strong interpersonal and communication skills.
• Ability to multitask and handle a fast-paced environment.
• Basic knowledge of fitness programs, classes, and equipment.

Immediate joiners required

Full time

Profile Responsibilities:
Member Check-In/Check-Out:

• Greet members and guests with a warm and friendly demeanor.
• Efficiently handle member check-ins and check-outs using the facility's software system.
• Verify membership credentials and provide necessary assistance.

Customer Service:

• Address member inquiries, concerns, and requests promptly and professionally.
• Provide information about fitness programs, classes, and facility amenities.
• Ensure a positive member experience through proactive communication and problem resolution.
• Assist with scheduling appointments, class registrations, and membership inquiries.

Administrative Tasks:

• Maintain accurate member records and update contact information as needed.
• Assist in processing new memberships, renewals, and cancellations.
• Handle cash transactions and reconcile daily sales reports.

Facility Operations Support:

• Collaborate with other staff members to ensure a clean, organized, and safe fitness center environment.
• Monitor and report any maintenance issues or equipment malfunctions.
• Assist in the setup and breakdown of fitness classes and events.

Promotion and Sales:

• Actively promote and upsell fitness programs, personal training sessions, and other services.
• Encourage member engagement in fitness challenges, workshops, and community events.

Health and Safety Compliance:

• Enforce safety rules and regulations within the fitness center.
• Ensure members follow proper hygiene and equipment usage protocols.
• Assist in emergency situations and follow established protocols for safety and security.

Salary: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 7028283439