EMPREGO

Itil Incident Manager

Talentuch LLC-Luxembourg

Join a dynamic infrastructure company headquartered in Luxembourg, making waves in Belgium and France. Specializing in Microsoft cloud services, IP telephony, and managed services, we're on the lookout for an ITIL Incident Manager to join our client's innovative team.

Role: ITIL Incident Manager

Responsibilities:

  • Oversee day-to-day Incident Management process.
  • Coordinate activities and monitor KPIs.
  • Manage escalations and collaborate with teams.
  • Initiate Major Incident Management during critical situations.
  • Lead incident reporting and post-incident reviews.
  • Identify proposals for process improvement.

Why our client?

  • Innovative Projects: Contribute to groundbreaking projects internationally.
  • Professional Growth: Join a team that values continuous learning.
  • Dynamic Environment: Be part of a diverse, collaborative team.

Job Types: Full-time, Permanent

Pay: €5,000.00 - €8,000.00 per month

Language:

  • French (required)

Ability to Commute:

  • Luxembourg (required)

Ability to Relocate:

  • Luxembourg: Relocate before starting work (required)