Description
Become a part of the Western Union team, providing exceptional service support and maintaining the highest level of customer satisfaction from the vibrant city of Athens, Greece
About the Company:
Western Union: A prestigious, global leader in financial services, dedicated to connecting customers and facilitating transactions worldwide with reliability and ease
* Your Profile*:
Fluent in German and a strong command of English (both verbal and written):
Dedicated to delivering outstanding customer service across multiple communication platforms
- Ability to maintain strong customer relations and perform under pressure with speed and professionalism
- Competent in data entry and adept at using various software programs
❤️ Your Responsibilities:
- Respond promptly to customer inquiries to foster loyalty and retention
- Efficiently log customer interactions into databases and follow-up to ensure case resolution
- Develop and maintain professional relationships, offering empathetic support at all times
- Work collaboratively within a team and contribute to a positive work environment
- Provide constructive feedback to improve service and adhere to data confidentiality regulations
✨ Benefits:
- Comprehensive training program delivered in English, preparing you for success
- Flexible shift patterns to suit your lifestyle, with potential overtime and holiday work incentives
- Initial accommodation assistance and support with settling into your new role in Athens
- Competitive salary with performance bonuses and additional holiday bonuses
- Access to a wealth of employee benefits and discounts
Join us at Western Union and embark on a fulfilling career that connects you to opportunities worldwide. Your journey to professional growth and cultural exploration starts here!