Description
Are you a technology enthusiast eager to integrate your passion into your career? This is your opportunity to fast-track to success! #wearehiring
Join an exciting adventure with a team at Microsoft, one of the world's leading tech companies known for its innovative software, services, and devices. Dive into the world of technological excellence and innovation.
️ Dutch-speaking Customer Service Advisor for Microsoft:
If you are fluent in Dutch and eager to delve into the realm of computer software, consumer electronics, personal computers, and digital platforms, seize this opportunity to become a part of the Dutch Microsoft Support team. This role involves supporting customers from the Netherlands, offering a unique chance to grow in the tech industry
** Your profile
- Proficient in Dutch with very good command of English (both spoken and written).
- Technical research skills to troubleshoot customer problems
- Exceptional communication skills
- Problem-solving mentality and a strong sense of ownership
- Sales experience with consumer products and services will be an asset
- Positive and team oriented attitude
❤️ Your responsibilities
- Identify customers’ needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
✨ **Benefits
- Full relocation support, including all costs from your departure until you are settled in your new home in Greece.:
- Competitive salary package + 2 additional salaries per year
- "Refer a friend" program with a referral bonus of up to 3,500 euros
- Health benefits and numerous other discounts
- Fully paid training provided by certified trainers
- Career paths within a large company with more than 11,500 employees
- Special events, community and social responsibility initiatives
- Free online Greek courses
- State-of-the-art work environment with relaxing breakout areas
- The opportunity to work for a Great Place to Work certified company
This position is designed to cultivate your passion for technology and excellent customer service, situated in the beautiful setting of Greece. If you're seeking a role that will enlarge your professional network and enhance your communication skills, get ready for an exciting journey ahead!