Description
About Us
At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership.
About the role
Contract Type *- *Specified Purposed
Working Hours -37.5 hours a week, Monday-Friday availability( on call).
Location - Cope St, Dublin 2.
Salary - €55,000.
The Senior Manager for Treatment Services will lead, develop and direct the implementation of all Addiction Recovery, Aftercare, Mental Health and Counselling services under the Treatment Services.
Performance will be reviewed against; agreed objectives and scorecard delivery, the willingness/ability to respond to change and leading through the values of the organisation.
Responsibilities:
- Work as part of the Treatment Team and SMT to formulate organisational strategy, policies, annual scorecards and budgets ensuring the mission and strategic goals of the organisation are achieved.
- Oversee the work of services within the scope outlined above, supporting line mangers to manage the coordination of all activity.
- Work closely with the management team to develop and maintain quality relationships with key stakeholders to facilitate seamless service delivery and development, and to help create a more aligned culture of development within the organisation.
- Work to build capacity within the teams through the training and development of staff, in particular growing leadership and management skills, delivering excellent employee relationships and staff motivation.
- Provide leadership to the line managers and teams ensuring they work cohesively with a shared vision by providing role and responsibility clarity and by establishing Key Performance Indicators for the purposes of efficiency and accountability.
- Lead the development, organisation and operation of current, planned and new Recovery, Aftercare, Mental Health and Counselling services.
- Achieve agreed internal financial targets and deliver the annual scorecards and budgets in line with the funder requirements and service level agreements, along with legislation, regulation and agreed policy.
- Proactively work with the Head of Treatment to source new funding streams, for the services within the scope.
- Implement systems and structures to ensure comprehensive and accurate assessment of needs and required responses to deliver outcomes for clients, while supporting the team representation on client data management project.
- Ensure health, safety and welfare risks in the workplace are minimised and bring any concerns to the attention of the Head of Treatment and update the function and local risk registers as per the organization Risk Framework.
- Ensure that agreed action plans and scorecards with detailed targets and time lines are implemented and communicate these plans to relevant stakeholders.
- Work to maintain a culture of transparency and excellence and ensure efficient and effective use of resources, adhering to accountability standards and systems that track effectiveness and impact.
- Report to external and internal stakeholders on KPI’s and SLA’s for the services within the scope.
- Manage and lead line managers to effectively manage their teams and services ensuring leadership is provided to a high standard
- In conjunction with the Senior Manager Human Resources advise on employee relations, communication strategies and career management programmes designed to maximise employee involvement and commitment.
- Recruit, induct, train and performance manage staff to deliver individual and organisational effectiveness.
- Lead and manage staff ensuring targets are reached and facilitating effective team dynamics to ensure teams are performing to their maximum potential.
- Ensure service teams are supported and monitored in the delivery of collective and individual targets.
- Effectively manage key relationships both internally and externally in a way that enhances the quality, sustainability and reputation of Dublin Simon Community
- Input to the Director of Treatment Board reports and communicate input from other members of the team and prepare regular reports and updates for the Head of Treatment and the Clinical Services Committee.
- Participate fully in the Clinical Governance Steering group and deputise for the Director of Treatment when required.
- Work effectively with other Senior Managers to ensure the coordination of service delivery across the organisation.
- Protect and champion the vision, mission and values, internally and externally in all service activities.
- Ensure all stakeholders are communicated with effectively in an appropriate and clear manner.
- Keep abreast of relevant policy developments nationally and internationally which impact on the work of Dublin Simon Community and in particular in the area of addiction, homelessness, recovery, m