Description
IS Technology Specialist:
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.:
Your responsibilities:
- Begin serving as a technical expert for services delivered by the Travel and Expense Service Line, that includes system configuration / setup, data feeds, core functionality and architecture.
- Begin acting as 2nd / 3rd level support by implementing and testing configuration changes for services delivered by the Travel and Expense Service Line.
- Collaborate with external and internal support teams / vendors (service providers) to ensure issues and changes are resolved on time and with appropriate quality.
- Monitor process effectiveness and work with the Application Manager to drive continuous improvement.
- Work in an international team and communicate in English on daily basis.
Your background:
- Experience in Information Systems (Information Technology) working as Support / System / Application Specialist / Application Super User beneficial.
- Knowledge of Incident and Change Management processes (e.g. ITIL) beneficial.
- Experience working with SaaS solutions beneficial.
- Experience working with Travel and Expense processes and tools (e.g. SAP Concur) beneficial
- Excellent communication and eye for detail.
- Drive for results, proactive problem solver attitude.
- A bachelor or master’s degree in Information Systems or similar.
- Strong English proficiency.
More about us: