Description
Permanent, full time position
- Excellent staff benefits including comprehensive medical insurance
- Internationally renowned and industry leading company
About FUJIFILM Business Innovation
FUJIFILM Business Innovation is committed to offering innovation to businesses globally to help maximize their organizational strengths. As a USD$9 billion enterprise with approximately 40,000 employees globally, our portfolio includes R&D, manufacturing, and sales of world-class multifunction printers, production printers, and IT solutions, as well as business process outsourcing services.
The Role
We have an exciting opportunity for a motivated and high performing individual to join FUJIFILM Business Innovation as a Sales Analyst for pre and post sales support. Reporting to the Regional Analyst Manager, this position of Pre/Post Sales Analyst is responsible for supporting the sales and Customer Service teams, supplying technical support over a wide range of products from opportunity to installation. This includes documentation of the customer technical requirements to implementation and post implementation support.
Duties include:
- Provide Pre Sales support to clients and Account Managers to ensure correct product and solution placement for a customer’s current and future business environments
- Assist with preparation of tender responses and sales proposals
- Identify potential risks and raise them for discussion as necessary both internally and with the customer
- Provide customer training on the product where applicable Provide troubleshooting and technical break fix support
- With experience your duties will include taking ownership as a project technical leader, working in close collaboration with the Commercial Sales team, Customer Service, the Customer and the greater Analyst team
Skills and experience
We are looking for someone who has excellent communication and relationship skills. Along with this, you will also have:
- Tertiary qualification, ideally in a technical field or 3 years relevant Industry technical support experience
- Knowledge of Print Management solutions would be advantageous
- The ability to rapidly assimilate new technologies and their potential to add value to existing clients and solutions
- An understanding of technical planning and testing processes
- Ability to articulate business issues/concerns with people from a variety of technical backgrounds
Benefits
- Company Car provided with personal use allowance
- Superannuation (Only 4% of companies in New Zealand offer Superannuation)
- Southern Cross Health Insurance (fully funded)
- Extra Birthday annual leave day provided
**Please note that applicants with the right to work in New Zealand will only be considered for this position!