Customer Service Executive(Renewal Executive)

JOB TITLE

Customer Service Renewal Sales Executive
Customer services is a field that focuses on providing support and services for
customers during the purchasing and renewal process.

Responsibilities:

• Handle inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for
  uniformity.
• Also, be well-read on company policies and the website for FAQ's or policy realted answers.

Requirements:

• Job role : Renewal Officer
• Age - 30 and below
• Graduate (full time course only)
• Excellent communication and listening skills with good command of the English language
• Prior experience with customer service and call centers in relevant job roles

Job Types: Full-time, Permanent

Salary: ₹200,000.00 - ₹250,000.00 per year

Schedule:

• Day shift

Education:

• Bachelor's (required)

Experience:

• total work: 1 year (preferred)
• Customer service: 1 year (preferred)

Language:

• English (required)
• Hindi (preferred)

Ability to Commute:

• Mumbai, Maharashtra (required)

Ability to Relocate:

• Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person