Description
Assures that high quality clinical care is provided by appropriately trained staff and licensed practitioners. Ensures operational integration of clinical functions to achieve program success, high consumer satisfaction, excellent care and safe operations.
Essential Responsibilities and Duties:
1. Oversees care delivery and coordinate the activities of a multi-disciplinary team ensuring optimal patient care outcomes are achieved, with the available resources while complying with requirements of the Organization’s vision.
Critically monitors the development of policies and procedures to ensure they remain relevant to the needs of the facility and patient population and are congruent with professional literature and current best practice.
Ensures clinical services managers understand and comply with cost control initiatives such as supply management, length of stay and labour costs while providing support and education to new or interim department managers.
Demonstrates creative and innovative leadership in line with corporate responsibility principles.
Demonstrates a willingness to work positively within a team to achieve team goals and excellence in care/service delivery.
Promotes and encourage the professional development of all clinical staff through transformational leadership.
Enables all staff to develop and maintain healthy working relationships with a wide range of individuals and groups, both internally and externally.
Actively implements recognition and reward measures for desirable behaviours/ excellent performance to build and maintain a sustainable positive culture.
Participates as a key member of the executive team in developing all strategic and operational plans, and when appropriate, encourage the involvement of clinical services managers.
Maintains cost effective and clinically appropriate staffing for all areas within Clinical Services.
Plans and maintain Hospital and departmental budgets ensuring budgetary requirements are met in consultation with other executive team members.
Ensures staff skill and competence levels are continually reviewed and developed to meet the immediate and future needs of the organization through a comprehensive and needs focused education plan.
Works with department managers to establish appropriate clinical skill mix, monitors variances and rectify skill mix deficits and gaps.
Aligns all services and resources to be patient focus and promote patient advocacy throughout the Clinical Services.
Develops a succession plan for key positions throughout the organization.
Monitors and understand staff satisfaction drivers and actively implements and promotes initiatives which prevent the loss of quality staff.
Education:
PhD, Master’s Degree, or Bachelor’s Degree in Health Allied related discipline, Health Care Administration, or other related discipline is required.
Experience Required:
Eight (8) years of related experience including five (5) years at a senior/managerial position with PhD, eleven (11) years with Master’s Degree, or thirteen (13) years with Bachelor’s Degree is required.
Other Requirements(Certificates):
N/A.