E-commerce Manager

Pazzion Group-Bedok, Singapore

Company Overview:
Position Overview:
As the E-commerce Manager at Pazzion, you will play a key role in driving our online sales and ensuring a seamless shopping experience for our customers. You will be responsible for overseeing all aspects of our e-commerce operations. Your role will involve a blend of strategy development, website improvement and enhancement, project management, and data analysis to continuously improve our online performance.

Why Join Us?

  • Attractive salary packages with AWS and performance bonus
  • Monthly performance incentives
  • Training opportunities with good career progression
  • Casual dress code with positive workplace culture
  • Up to 20 days Annual Leave & Birthday Leave
  • Flexible Working Hours
  • Complimentary company products & staff discounts
  • Insurance, medical and dental benefits
  • Employee referral scheme
  • Annual company dinners and long service recognition

Key Responsibilities:
1. E-commerce Strategy:

  • Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
  • Analyze market trends and competition to identify growth opportunities.

  1. Website Management:

  • Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
  • Implement improvements to website design, navigation, and functionality.

  1. Traffic and Conversion:

  • Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.

  1. Inventory and Fulfillment:

  • Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
  • Monitor inventory levels and recommend restocking strategies.

  1. Analytics and Reporting:

  • Utilize web analytics tools to track key performance metrics and produce regular reports.
  • Make data-driven decisions to improve online sales and user experience.

  1. Customer Experience:

  • Monitor customer feedback and resolve any online shopping issues promptly.
  • Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

  1. Team Leadership:

  • Manage and lead a team of e-commerce professionals, providing guidance and support.
  • Foster a collaborative and innovative work environment.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum 3 years e-commerce managerial experience or in a similar capacity.
  • Proven experience in e-commerce management, preferably in the fashion or footwear industry.
  • Strong knowledge of e-commerce platforms and web development.
  • Proficiency with web analytics and reporting tools (e.g., Google Analytics).
  • Excellent project management and leadership skills.
  • Strong analytical and problem-solving abilities.
  • Outstanding communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

Join our team and become an integral part of our growing fashion retail brand. We offer a competitive salary package, a vibrant and inclusive work environment, and the opportunity to make a significant impact on our company's success. If you are ready to take on this exciting challenge, please submit your resume, portfolio (if applicable), and a cover letter detailing your relevant experience and why you believe you are the perfect fit for this role.

Salary: $5,000.00 - $7,500.00 per month

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Attendance bonus
  • Performance bonus
  • Yearly bonus

Work Location: In person