Description
Responsibilities:
- Responsible for the handling of all guest-related matters.
- Greet guests and escort guests to tables
- Coordinate the seating of guests and assign guests to tables suitable to the size of each group.
- Oversee the flow of guests in and out of the Restaurant.
- Handle all restaurant reservations (including big group booking reservations) on a day-to-day basis, in a prompt and respectful manner
- Maintain good relations with guests and manage the reception area.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate and add value to guest dining experience
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
Requirements:
- Enjoys delivering high quality guest service with a welcoming manner
- Loves interacting with guests and customers
- At least 1 year experience working in a restaurant or a hotel background
- Committed to serving food of the highest quality
- Good communication and interpersonal skills.
- Self-motivated, independent yet a good team player.
- Committed and highly dedicated to roles and responsibilities.