Description
The 4* Louis Fitzgerald Hotel in Dublin West is seeking to hire a Full Time Front Office Receptionist, with Great progression opportunities.
What will I be doing as a Front Office Receptionist?
- Demonstrating exceptional customer service at all times and assisting with guest enquiries and requests politely and effectively.
- Working with our Property Management System (Opera Cloud ) to complete check in and check out and taking out-of-hours reservations.
- Liaising with Housekeeping, Maintenance and Reservations to ensure all guest requests and comments are dealt with efficiently
- Operating the hotel switchboard to provide excellent communication between guests and all hotel departments.
- Proactively selling all services and facilities available to the guests using the hotel.
Essential Requirements:
- Must have Opera Cloud System experience and previous experience as a front office receptionist in hotels.
- Commitment to deliver excellent customer service.
- Immaculate personal presentation.
- Very good communication skills, both spoken and written English.
- Competent level of IT skills.
- Flexibility to work shifts on a rota basis to include regular weekends.
Salary: From €13.00 per hour
Benefits:
- Bike to work scheme
- Company events
- Food allowance
- On-site parking
Schedule:
- 8 hour shift
- Flexitime
Work Location: In person