Description
Key Responsibilities
- Provide products information to customer.
- Gather customer feedback & provide suggestions on improving customer service process & experience to superior.
- Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.
Requirements:
- Preferably 21-28 years old.
- SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).
- However, fresh graduates encouraged to apply
- Minimum 1 years working experience in any customer service role.
- Basic computer skill : Gsuite. Microsoft.
- High stress tolerance & problem-solving skill.
- Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.
Benefits:
- Performance Bonus
- Commission
- 13th month of salary
- Quarterly incentive
- OT pay applicable
- Double pay on Public Holiday
- Training provided
- Vacation rembursement
- Paid training
Others:
- Remote Training
- Virtual interview
Job Types: Full-time, Permanent, Fresh graduate
Salary: RM3,500.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Afternoon shift
- Day shift
- Night shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus