Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a French-speaking Customer Support Advisor to join their teams in Greece to support customers of an E-commerce company.
Position: Customer Support Advisor
Location: Work from home/Remote, Greece or on-site in Athens
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience
REQUIREMENTS:
- C1 (proficient) level of French language and B1-B2 (fluent) level of English
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
OFFER:
- Excellent remuneration package
- Equipment shipped to your doorstep if you're willing to work remotely
- Shifts on weekly rotation within operating hours from Monday to Friday 09:00-17:00
- Comprehensive training
- Private medical insurance
- Unlimited contract
- Meal cards
- Performance bonus
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential