Description
Where? Dublin 22
This position exists within a global brand with an amazing culture, training, and atmosphere. This growing company is expanding their business to business sales team, This is a brilliant opportunity for an energetic, customer focused star to join their telesales team.
Reporting directly to the Sales Manager and joining an established team, you will experience all the support and guidance necessary to over-achieve. And with a growing environment to embed yourself in, there’s plenty of future progression within the company and an opportunity to make a major impact
To be considered for interview, your skills and experience will include:
- Possessing a year of tele-sales experience
- Proficient in utilizing CRM systems
- Proficient in cultivating and nurturing relationships with new clientele
- Motivated and goal-oriented with a keen sales focus, striving to surpass expectations
- Demonstrating past experience in sales or customer service
- Exemplary skills in salesmanship, negotiation, and communication
- Proven history of achieving or surpassing set targets
- Proficient in prioritization, time management, and organization
- Capable of crafting and delivering presentations tailored to audience requirements
- Embracing a growth mindset with a willingness to acquire new knowledge
- Exhibiting confidence and charm in customer interactions
On successful hire, your duties and responsibilities will include:
- Achieve high conversions in sales, winback, and cross-selling campaigns
- Provide insights on competitor activities
- Acquire new customers through new builds
- Retain customers seeking to cancel due to price/service concerns while preserving revenue
- Handle customer issues and complaints with empathy, sensitivity, and confidence
- Maintain consistent performance by following appropriate processes
- Collaborate within a team to surpass individual and team performance targets, including SLAs
- Demonstrate initiative and uphold high standards of professionalism in team settings
- Analyze and complete work according to agreed standards and limits
- Coordinate with other departments as needed
- Fulfill additional tasks or responsibilities as required
- Uphold company culture by providing feedback to management on customer service matters
- Ensure exceptional customer experiences
- Stay updated on current and new products/services, as well as promotions
- Assist Sales Team Leader with new outbound campaigns and customer satisfaction projects
Benefits
- Attractive salary
- Hybrid option after probation
- Company events
Salary: €27,000.00-€32,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Monthly bonus
Work Location: In person