Customer Service Officer (Part-time)

AGrader Learning Centre-Yishun, Singapore

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide.
(Students that are interested to gain experience in customer service excellence are welcome to join us!)

Key Responsibilities:

  • Provide friendly and professional assistance to students, parents, and visitors entering the tuition centre, addressing inquiries about programs, schedules, and services.
  • Aid in the registration process for new students, including paperwork completion and fee collection.
  • Maintain a clean shopfront and assist with administrative tasks as needed, including filing, data entry, and inventory management.

We welcome you to join us, and will offer you:

  • A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don't need more stress at work (seriously)
  • Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking!)
  • Seated most, if not ALL the time (who likes standing?)
  • FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)...
  • You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.

We are looking for suitable Part-time Customer Service Officers to work on:

  • Mondays: 2:30pm to 10:00pm
  • Saturdays and Sundays: 9:00am to 7:00pm

(Must be able to commit for mínimally 1 year, at least 2 days a week out of the days listed)

If you are reading all the way to this point, then this post might interest you...

If so, you might ask, what should I do next if I'm keen?

Job Types: Part-time, Permanent, Student job

Salary: $10.00 - $12.00 per hour

Schedule:

  • Day shift
  • Late shift

Work Location: In person