Description
Position Summary
Tasks/Duties/Responsibilities
Responsibilities will include, but are not limited to:
- Setting standards for the development and integration of the CRM solution
- CRM specialization should be in Salesforce / Microsoft Dynamics.
- Design & implement APIs and web-based interfaces.
- Recommend cost effective technology solutions for business challenges
- Communicate project status on a regular basis to Regional service owner, Application Development and stakeholders, escalating any identified risks
Collaboration
- Work across multiple BT, Architecture, PL and TS groups to define and deliver innovation solutions
- Accountable for cross-stable team communication
- Single point of contact for CRM Solutions, vendors, and enterprise platform owners
- Understands core internal IT products and ability to drive business value
- Engage and work with BTLs/Domain Leads and multi product line leaders to shape & design IT solutions
Leadership by influence
- Lead cross functional teams to drive them to a solution that addresses the business needs
- High level of flexibility to ensure responsibility for the shape and design of projects required throughout any multi area of the business and cross PLs solutions
- Communicate within the technical and business environments with ability to interpret, develop and present information to multiple audiences
Qualifications:
Required Qualifications
Required Minimum Education: Diploma degree in the field of Information Technology, Computer Science, Business or related field
Required Years of Related Experience:
Business Experience: Minimum 7 years of Business Experience
Technical Experience:Minimum 10 years of relevant Information Technology systems functional, development and integration experience. At least five years of Salesforce/Microsoft dynamics project experience as well as experience in systems integration environments with large, complex third-party solutions
Required Knowledge, Skills and Abilities:
- Salesforce certifications Mandatory - Administrator. (Preferred - Platform App builder)
- Microsoft Dynamics Mandatory - PL Power platform App Maker
- Experience in Agile development methodologies
Preferred Qualifications
- Bachelor’s degree
Preferred Knowledge, Skills and Abilities:
- Certifications in key processes and technologies in the value stream, including but not limited to Scaled Agile (SAFe, Nexus, Scrum), Salesforce and Digital Marketing
About Johnson & Johnson
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