Description
Front Desk Operations:
- Welcome clients, visitors, and callers in a courteous and professional manner.
- Answer and direct incoming calls to the appropriate personnel.
- Respond to inquiries promptly and provide accurate information or direct queries to the appropriate department.
Appointment Scheduling:
Schedule appointments for clients with real estate agents or brokers.
- Coordinate meetings and property viewings, ensuring schedules are organized and communicated effectively.
- Confirm appointments and follow up with clients as needed.
Administrative Support:
Assist with administrative tasks such as data entry, filing, scanning, and photocopying.
- Maintain office supplies inventory and place orders as necessary.
- Assist with the preparation of documents, reports, and presentations.
Client Relations:
Build and maintain positive relationships with clients by providing exceptional customer service.
- Address client inquiries and concerns promptly and professionally.
- Relay messages accurately and ensure timely communication between clients and real estate agents.
Office Coordination:
Coordinate incoming and outgoing mail, packages, and deliveries.
- Monitor and maintain the cleanliness and organization of the reception area.
- Collaborate with other staff members to ensure seamless office operations.
Qualifications:
High school diploma or equivalent; additional certification in office management or administration is a plus.
- Proven experience as a receptionist, administrative assistant, or customer service representative, preferably in a real estate or related industry.
- Excellent communication and interpersonal skills, with a professional and friendly demeanor.
- Strong organizational and multitasking abilities, with attention to detail.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Knowledge of real estate terminology and practices is advantageous but not required.
Application Question(s):
- Are you an Omani National
Language:
- Arabic (required)