Description
System Maintenance: Oversee and maintain all aspects of our IT infrastructure, including hardware, software, networks, and security systems.
- Technical Support: Provide first-line support to employees experiencing technical issues, ensuring a timely and efficient resolution.
- Security Management: Implement and monitor security measures for the protection of computer systems, networks, and information.
- Network Administration: Monitor network performance to ensure system availability and reliability, performing necessary maintenance to support network availability.
- Software and Hardware Installation: Install, configure, and update software and hardware, ensuring it meets company standards and user needs.
- Training and Documentation: Develop and document IT policies and procedures. Provide training to staff on IT security and best practices.
- Project Management: Participate in IT projects, including the planning and deployment of new IT systems and services