EMPREGO

Gis Developer

Business Umbrella-Muscat, Oman

The Salon and Dermatology Clinic Guest Relation & Sales Associate is responsible for providing exceptional customer service and administrative support at the front desk. This role plays a critical part in ensuring a positive client experience and the efficient operation of the salon and dermatology clinic

  • Guest Relations
  • Sales

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Effective communication skills

Exceptional Customer service skill

Functional Expert

Stress Management

management skill

Client Reception:

  • Greet clients in a friendly and welcoming manner.
  • Check-in clients for their appointments and ensure they complete necessary forms.
  • Assist clients with scheduling, rescheduling, or canceling
  • appointments as needed.

  • Answer incoming phone calls and provide information, schedule appointments, or direct calls to the appropriate department.Appointment Management:

  • Maintain and update the appointment or scheduling.

  • Notify service providers of client arrivals and schedule changes.
  • Handle payment processing, including cash, credit card, and other payment methods.
  • Prepare invoices, issue receipts, and maintain accurate financial
  • records.

Client Services:

  • Provide information about salon and dermatology services, products, and promotions.
  • Address client inquiries, concerns, and complaints professionally and promptly.
  • Ensure the reception area is neat, organized, and well-stocked with relevant brochures.

Administrative Support:

  • Maintain and update client records, including contact information, medical history (for dermatology clinic), and preferences.
  • Assist in managing inventory and ordering supplies for the front desk.
  • Collaborate with other staff members to ensure smooth clinic / salon operations.

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Job Description - Guest Relation & Sales Associate - Clinic/Salon

Compliance and Confidentiality:

  • Adhere to privacy and confidentiality policies, especially concerning client medical records.
  • Stay up-to-date with industry regulations, best practices, and compliance requirements.

Interaction

With all stakeholders / Departments.

Personal

Attributes

Qualifications and Experience

: Prover euperience as a receptionist or customer service

representative, preferably in a salon or medical clinic or Airline industry.

  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm under pressure.
  • Knowledge of salon or dermatology clinic operations is a plus

Job Types: Full-time, Permanent

Pay: RO700.000 - RO3,000.000 per month

Ability to commute/relocate:

  • Muscat: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Experience:

  • Sales and Guest relation/Receptionist: 1 year (required)
  • Beauty industry: 1 year (required)