Description
Job Description:
Functional Area
- Customer Service
Job Location
- KWT - Kuwait
Country/Region
- Kuwait
Who are you?
- Professionals
Permanent/Temporary
- Permanent
Working time
- Full Time
Req ID
- 33491
Information at a Glance
Do you have the appetite to Grow Your Magic?
Consumers everywhere are increasingly conscious of the quality of the food they eat. BanoPuratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.
BanoPuratos group is a rapidly growing joint-venture in the Middle East, with 354 employees in 7 countries, and a consolidated turnover of over 100 M in 2022. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at BanoPuratos so magical.
A Great Place to Work certified company!
Position Overview
Based at ABA in Kuwait, in order to further strengthen our team, we are currently seeking:
Academy Coordinator
Kuwait
The Academy Coordinator, based at ABA Kuwait, will be responsible for supporting the Director and Chefs in managing the academy's daily operations, courses, and events. This role involves handling administrative tasks, coordinating training programs, and ensuring seamless logistics for workshops and masterclasses.
KeyAccountabilities**
- Course and Workshop Coordination: Plan, organize, and schedule courses, workshops, and masterclasses. Ensure all resources, materials, and facilities are available for smooth execution.
- Customer Relationship Management: Act as the point of contact for participants, handling inquiries, registrations, confirmations, and feedback.
- Marketing and Promotion Support: Collaborate with marketing teams to promote academy activities through social media, newsletters, and digital platforms.
- Event Execution: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
- Financial Administration: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses to ensure adherence to financial guidelines.
- Reporting: Prepare reports on course participation, attendee feedback, and financial performance to provide actionable insights to the Director.
- Data Management: Maintain accurate and updated records of participant information, course schedules, and attendance in the learning management system.
- Supplier and Vendor Coordination: Source and liaise with vendors for event materials, catering, and service requirements for academy events.
- Quality Control: Support chefs in maintaining the highest quality standards for bakery and pastry sessions.
- Innovation and Improvement: Provide suggestions for continuous improvement of processes, participant experience, and course offerings.
Who are we looking for?
- 1-3 years of Admin-Support experience.
- Bachelor degree in food science or related field.
- Fluent in English.
- Analytical with very good communication/commercial skills.
Competencies
- Excellent communication, resilient and result-oriented.
- Should have good planning and organizational skills.
- Should be multitasking, and able to perform under stress and meet deadlines.
- Should have analytical skills to properly manage the department’s data. Should be a great team work oriented.Offer
BanoPuratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, BanoPuratos offers a competitive package but additionally, offers you a position that you can further develop and shape.
Are you looking for the right recipe for your career? Choose BanoPuratos.
This is Puratos
At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.