Clinical Sales Specialist - Kuwait

Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales - Surgeons (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Kuwait City, Kuwait

Johnson & Johnson

We are recruiting for Clinical sales specialist to be located in Kuwait.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary of the job:

• The main task of a Clinical sales specialist in Biosense webster is to (provide clinical support for heart arrhythmia cases across Kuwait in addition to have a dedicated accounts with a target business plan (commission based)

Duties & Responsibilities

• Achieve sales and profit targets.
• Maintaining proper collaboration with all company team members to ensure that implementation of all field operations is properly conducted for customers benefits.
• Organizing effective and professional meetings with targeted customers.
• Outdoor field sales through cold calling using AIDINC to sell our products range to the potential corporate clients.
• Generate leads; handle all customer queries including giving quotation and sales follow-up to achieve the B.P.
• Maintain good customer relations and coordination.
• Provide prompt and accurate information about the products as well as making sure that the stock is available, and the product consumption is going optimally.
• Providing relevant information on the products to the customer including in-service, cases support, Discussing the patient cases with the doctors.
• Perform 3D mapping cases following company products instructions for use (IFU) and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings.
• Additional duties include performing administrative work, including leading account documentation, compliance training requirements, expense reporting, and Company system input.
• Responsible for ensuring personal and Company compliance with all Local Country and Company regulations, policies, and procedures.
• Drive teamwork and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. SM, CSS, CSL and BUM), as well as the support team and other partners.
• Provide experienced clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System and associated software modules) during case procedures within an assigned geography.
• Improve customer case support capability through accurate planning and scheduling techniques.
• Engage in diagnostic dialogue with multiple internal and external business partners and formulate solutions based on dialogue and input gained during session.

Main performance measures (Performance Goals)

• Heart arrhythmia Cases Clinical support.
• Deliver business plan and NPIs target and to drive business growth which is aligned with BU Strategy
• Initiate and develop patient awareness activities in his/her assigned region

Experience Required

• Education: Bachelor degree in Biomedical Engineer is proffered
• Years of Experience: 1 to 4 years of experience in Electrophysiology field
• Relevant experience with Cardiac Navigation Systems
• Strong interpersonal relationship skills
• Proven ability to effectively manage (directly or indirectly) relationship with Sales, areas of support and/or Marketing Organization
• Experience of working in a multi-cultural environment.
• Ability to work in cross functional teams and across a matrix organization
• Fluent English, both verbal and written
• Flexible and willing to travel frequently.
• Language: English
• Location: Kuwait

Leadership Behaviors Required

• * LIVE OUR CREDO*: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose
• * CONNECT*: Builds internal and external relationships based on respect, Collaborates openly across boundaries and ac