Head of Department - Supply Chain Management

Responsibilities:

• 1- Strategic Operations Management: -Develop and implement operational strategies that support business growth. -Ensure alignment of logistics, warehousing, and delivery operations with business objectives and market demand. -Collaborate with the brand Principal and logistics companies to optimize supply chain processes, inventory planning, and fulfillment strategies. 2- Logistics & Supply Chain Management: - Oversee and optimize inbound and outbound logistics, ensuring timely stock availability and cost-effective transportation. -Process various types of orders (Regular, Direct, Donation, Resale, Employee sales) manually and through ERP and WHM systems. -Maintain and update orders, including suffix changes, model substitutions, re-pricing, and re-timing. -Manage supplier relationships, negotiate contracts, and coordinate with international and local vendors to streamline imports and distribution. 3- Warehouse & Inventory Management: -Lead warehouse operations to ensure accurate inventory management, optimal space utilization, and compliance with safety standards. -Drive automation and digitalization initiatives to improve inventory tracking and warehouse efficiency. -Analyze sell-in and sell-out forecasting trends to align future warehouse sizing requirements. 4- Operational Excellence: -Identify inefficiencies in logistics, warehousing, and delivery operations, implementing Lean methodologies for continuous improvement. -Continuous process improvement aiming to decrease costs, exceed customer expectation, meet KPIs and increase profitability - Identify potential risks in operations and implement mitigation strategies. -Manage customer escalations, ensuring timely resolution and long-term solutions to recurring issues. 5- Delivery & Fulfillment: -Supervise delivery teams to ensure timely and accurate customer order fulfillment -Optimize delivery schedules, fleet management, and routing to reduce costs while maintaining high service quality. 6- Team Leadership & Development: -Lead, mentor, and develop warehouse, logistics, distribution & installation (D & I) and delivery teams to ensure high performance and engagement.

Job Requirements:
Educational Qualifications:

• Education Degree
• : Bachelor
• Major
• : BSc in Industrial Engineering or equivalent degree.

Experience:

• Years of Experience
• : 10 - 20 Years
• Field of Experience
• : Preferably in retail, consumer electronics, or FMCG with a strong focus on warehousing, logistics, and delivery & installation.

Skills:

Strong understanding of supply chain, logistics, and warehouse management. -Proficiency in inventory management systems and ERP software. -Knowledge of last-mile delivery solutions and customer fulfillment best practices. -Supply Chain Management, Lean Six Sigma, or relevant operational excellence certification is a plus

Other Requirements:

• Gender
• : Any
• Age
• : 35 - 50 Years
• Preferred Language
• : Arabic, English
• Duty Shift / Timings
• : One Shift / 8:00 am - 4:00 pm

Salary & Benefits:

• Salary
• : Attractive Salary
• Other Benefits
• : As per Company Policy

Job Remarks:

• Job Country
• : Kuwait
• Nationality
• : Any
• Career Level
• : Management