Description
DESCRIPTION:
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations.
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner.
Key job responsibilities
The HR Investigator will work proactively to:
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and stakeholder feedback
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Partner to engage in continuous improvement initiatives
- Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
- Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Key job responsibilities
BASIC QUALIFICATIONS:
- A completed Bachelor's Degree
- 5+ years human resource generalist experience or HR investigations specialist experience
- Experience supporting hourly employee client groups
- Experience in call center, distribution center, or manufacturing environments
PREFERRED QUALIFICATIONS:
- Preferred qualifications Advanced degree, JD, or other specialized training in labor/employee relations
- Evidence of career development and/or evidence of superior performance in previous roles
- Understanding of federal and state employment and labor laws Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.