Description
DESCRIPTION:
Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.
Key job responsibilities
- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
- Generating complex queries to dive deep on process issues
- Innovating to improve customer experience
BASIC QUALIFICATIONS:
- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Bachelor's degree or equivalent
- 3+ years of business analyst, data analyst or similar role experience
- Ability to travel for in-person interview
PREFERRED QUALIFICATIONS:
- 3+ years of experienced developing requirements and creating requirements documents and process flows
- Ability to organize and manage multiple tasks simultaneously
- Working knowledge of LEAN and SIX SIGMA methodologies and familiarity with Oracle business intelligence tools is a plus.
- Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus
- Excellent written and verbal communication skills complemented with the ability to problem solve independently
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.