Description
Essential Duties & Responsibilities:
- Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
- Set phone interview appointments.
- Interview prospective students to determine their educational background and future goals and objectives.
- Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
- Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
- Ensure prospective students’ admissions files are complete and assist students with initial registration process.
- Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
- Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.
Job Skills:
- Must be detail-oriented and have a focus on achieving optimum results, while maintaining high ethical standards and attention to compliance with University policies and regulations.
- Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students
- Must have strong computer skills (Excel, PowerPoint, etc.)
- Excellent oral and written communication skills
Work Experience:
- 2-5 years proven customer service and/or sales experience highly preferred
Education:
- Bachelor’s degree or equivalent highly preferred
Other:
- Must be able to travel 10% of time.
- Must be able to lift 10 lbs.
- Typical office setting and/or remote.
- Mobility within the office including movement from floor to floor.
- Travel via plane, car, and metro may be required to perform this job.
- Must be able to work more than 40 hours per week when business needs warrant
- Access information using a computer.
- Effectively communicate, both up and down the management chain.
- Effectively cope with stressful situations
- Strong mental acuity
- Regular, dependable attendance and punctuality are essential functions of this job.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
$19.50 - $29.75 - Hourly.