Description
Bachelor's Degree or equivalent combination of education, experience and training.
Required Experience:
- technical users and staff supervision or an equivalent combination of education and experience.
Preferred Experience:
Help Desk Institute (HDI) certification; other professional level certification in service desk management. Experience with helpdesk systems such as Jira or Zendesk.
Required Skills, Knowledge and Abilities:
Preferred Skills, Knowledge and Abilities:
Scripting, imaging computers, Experience with patching or endpoint management tools such as: Bigfix, Workspace ONE, Ivanti, JAMF.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.