Prevention Specialist

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Open Door is currently seeking a Prevention Specialistin our Sleepy Hollow medical center. The Site Medical Director has overall responsibility for providing and ensuring quality medical care to patients at medical site including the direct management and supervision of site medical clinicians. Recognizing the need to balance the needs of the Residents and the patients in need of care, as an Open Door leader, seeks to promote Open Door's patient-centered values and strategies.

DUTIES AND RESPONSIBILITIES

• Refer individuals for HIV/STI/HCV testing and collaborate with medical providers to coordinate immediate follow-up after reactive/positive results including navigation to medical care (including other testing) and assistance with partner notification; for patients diagnosed with HIV, conduct a warm handoff to ongoing case management or provide ongoing case management services
• Coordinate clinical assessments and provide education/support for individuals interested in PrEP; for those who choose to engage in PrEP care, provide education on self-management, the medication regimen and managing potential side effects, treatment adherence support, schedule follow-up visits, send reminders and follow-up on no-shows, and assist with affording PrEP meds and visits by linking to insurance enrollment or assisting with PrEP-AP and pharmaceutical assistance program paperwork
• Coordinate care for patients in need of PEP services and discuss PrEP for future protection; navigate to PrEP care as patients are interested
• Conduct Social Determinants of Health (SDOH) assessments to identify barriers to care/treatment and provide navigation and linkage to needed supports and services with an emphasis on physical, sexual, mental, and behavioral healthcare/psychosocial counseling
• Provide assistance with appointment scheduling, accompaniment, and appointment reminders as needed
• Provide ongoing case management including assessments, care planning, navigation, education and support; facilitates, coordinates and documents participant-centered care for participants across Open Door teams and departments to better address multiple and co-occurring concerns
• Conduct group presentations at community-based organizations and health and human service agencies to increase knowledge of HIV/STI/HCV/PrEP and engage individuals into care services
• Maintain electronic medical records in compliance with Open Door’s standards in a timely manner
• Meet program goals and targets as set forth by grantors and Open Door
• Maintain program data, evaluation metrics, deliver reports and completed data entry accurately and in a timely manner
• Participate in the development and implementation of performance improvement initiatives and ensure that such initiatives are supported with timely and accurate data collection and consistent actions
• Other duties as assigned

QUALIFICATIONS

EDUCATION
- Bachelor’s degree in an applicable field

SKILLS

• Fluent in English and Spanish
• Strong interpersonal skills including excellent active listening and clear oral communication skills
• Engaging, warm and caring personality
• Strong customer service, patient-centered orientation
• Empathetic and driven to assist patients
• Passionate about providing high quality care to low-income, under-served individuals and those lacking access to health care
• Able to function effectively as a member of an interdisciplinary team and committed to collaborative team-based care
• Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multi-cultural programming
• Strong writing and reading skills
• Able to understand and follow detailed instructions
• Highly organized and self-directed, able to multi-task
• Flexible and exhibits the ability to adapt as situations evolved
• Comfortable working in a fast-paced, high accountability environment
• Highly organized and self-directed, able to multi-task
• Effective in problem solving and exhibits excellent judgment and the ability to prioritize

EXPERIENCE

• Experience with community/health/social service organizations preferred
• Experience providing care coordination/case management and health education preferred
• Experience with electronic medical records and data entry/tracking preferred
• Knowledge and understandin