Immigration Services Assistant (Office Automation)

Summary:
This position is located in Field Operations Directorate, District 13, Long Island Field Office.

As an Immigration Services Assistant (Office Automation), you will support the Adjudication Services Process by assisting Immigration Services Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers.

This job is open to:
The public:

• U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL):

• Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency:
U.S. Citizens

Duties:

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Perform analysis and quality control reviews on Immigration files, reports, and information systems and databases to update information and maintain data integrity.
• Edit and create documents/correspondence using office automation software (graphics, databases, spreadsheets, word processing) and produce highly sensitive and secure documents.
• Serve as records custodian/liaison by managing case files for reference, and processing/conducting file movement requests.
• Support incoming and outgoing mail operations to include inspection, processing, routing, and completion of activity logs and reports.
• Support Immigration Services Officers (ISOs) with case pre-processing to ensure case files received into the office or referred electronically for adjudication and/or interview are timely received and prepared for adjudication action.

Requirements:
Conditions of employment:
Conditions of Employment:

• Successfully pass a Background Investigation including financial disclosure
• You must pass a drug screening
• You must submit resume and supporting documentation
• Males born after 12/31/1959 must be registered with the Selective Service
• Political appointees may require OPM approval before on-boarding
• USCIS applies the Telework Enhancement Act of 2010 to its telework program

This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Probationary Period: You may be required to serve a probationary period of 1 year.

Typing Certification: Applicants must be able to type at least 40 words per minute. You can self-certify by submitting a statement that you can type this speed.

General Office Skills: Applicants must possess knowledge of general office automation software, practices, and procedures.

Physical Demands: Applicants must be able to lift up to 50 pounds.

Motor Vehicle Operation: This position requires operation of a motor vehicle. You must possess a current valid driver's license.

Qualifications:
The Long Island Field is currently located at 30 Barretts Ave Holtsville, NY 11742. Please note that the office will be moving to a new location at 1600 Stewart Ave Westbury, NY 11590. The new office is currently projected for a date to be determined.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/02/2025.**

GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, equivalent to at least the GS-04 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Performing office automation duties using word processing to edit and reformat correspondence and reports.
• Creating and maintaining spreadsheets and databases.
• Responding to inquiries by phone and/or in writing.
• Reviewing work products for accuracy and completeness

OR
- You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.

GS-06: You qualify at the GS-06 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Performing office automation duties requiring different methods/approaches for a variety of assignments.

GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-06 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the