Description
Job Title:Communications Center Operator
Company:NorthEast Provider Solutions Inc.
City/State:Valhalla, NY
Category:Service/Trades
Department:Telecommunications - WMCHealth
Union:No
Position:Full Time
Hours:8am-4pm (M-F, Every other weekend)
Shift:AM
Req #:44234
Posted Date:Aug 29, 2025
Hiring Range:$19.78 - $24.88
Job Details:
Job Summary:
Responsibilities:
- Handles incoming and outgoing calls on a multi position console.
- Announces all codes and enters information into the computer system, for immediate beeper notification of all code teams.
- Monitors and implements emergency procedures such as hotlines, disaster plans, and cardiac arrest and respiratory alarms, etc., and keeps records of procedures performed.
- Program or swap beepers for all hospital staff. Providing beeper forms and notification to staff when beeper is available.
- Places long distance calls.
- Sets up Teleconference meetings.
- Maintains a current directory of Medical Center telephone numbers of offices and personnel.
- Provides information regarding changes in locations of various hospital units and functions.
- Gives complex information regarding various Medical Center divisions and offices.
- Refers incoming and outgoing calls to the proper locations.
- Follows all department procedures as noted in Department Policy and Procedure manual.
Qualifications/Requirements:
Experience:
One year of experience where the primary function of the position was the operation of a complex multiple position switchboard and/or customer service. preferred.
Education:
High school or equivalency diploma.
Licenses / Certifications:
About Us:
NorthEast Provider Solutions Inc.
Benefits:
We offer a comprehensive compensation and benefits package that includes:
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Savings Account
- Paid Time Off
- Holidays
- Tuition Reimbursement