Description
Overview
How You'll Make an Impact
As an Advisor, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer-packaged goods, travel or dining sector. You will work across various functional teams-Product, Strategy, Analytics, Data Partnerships, and Delivery-to support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients!
You'll play a significant role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other partners. Operating within a large, multicultural, and geographically diverse organization, you'll work alongside internal teams to uphold service quality throughout and after engagements.
As you develop expertise in Epsilon PeopleCloud solutions and services, you'll supply knowledge sharing and the dissemination of lessons learned within the organization.
What You'll Achieve
- Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings
- Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability.
- Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle, as a vocal leader of the Client engagement
- Support leading a complementary team with varied expertise; and offer timely performance feedback
- Raise issues and risks for resolution within the cross functional team
- Ensure accurate and timely billing for services rendered, working with internal Accounting teams and client Accounting teams, as required
Who You Are
- * What you'll bring with you*:
- Bachelor's degree or equivalent experience
- 5+ years of industry specific experience
- Program and project management experience
- 3+ years of demonstrated ability in a client facing role
- 2+ years of managerial experience
- Financial competence
- Strong Microsoft Word, Excel and PowerPoint skills as well as Service now, Jira, SharePoint
* Why you might stand out from other talent*:
You enjoy working with both clients and delivery teams, connecting the dots and leading both internal and external expectations.
- You work collaboratively to build positive relationships
- You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact
- You take on complex problems and issues with a focus on outcomes and effective resolutions.
- You have expertise and knowledge across the full ecosystem of MarTech and AdTech such as cleanroom, digital media etc.
- You have experience working with contracts, supporting invoices and understanding P&L reporting
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Base Salary: $93,750-$125,000
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
- Act with integrity. We are transparent and have the courage to do the right thing.
- * Work together to win together.* We believe collaboration is the catalyst that unlocks our full potential.
- * Innovate with purpose.* We shape the market with big ideas that drive big outcomes.
- * Respect all voices.*We embrace differences and foster a culture of connection and belonging.
- * Empower with accountability.* We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge:Flexible time off (FTO), 15 paid holidays
- * Time to Recover*:Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, prof