Description
KEY RESPONSIBILITY AREAS
EXECUTION OF STUDENT RECRUITMENT PLANS
- Execute marketing and student recruitment strategies and activities to attract prospective students.
- Ensure successful implementation of marketing and student recruitment activities for a designated market or region.
- Provide regular market feedback, recommendations on program offering to optimise student recruitment.
RELATIONSHIP MANAGEMENT
- Build and manage relationships with a diverse range of stakeholders including agents, education aggregator sites, sponsoring organisations, educational institutions and government agencies in respective recruitment markets.
RESOURCE MANAGEMENT
- Organise and manage resources required for implementation of marketing and student recruitment activities in a designated market or region.
- Work within the budget allocated to a designated market or region.
STUDENT RECRUITMENT
- Achieve student recruitment targets for designated market or region, in line with the Unit’s broad objectives and growth projection of the University.
- Prepare and implement, in collaboration with other relevant members in the team, specific recruitment strategies adapted to the needs of each designated market.
- Contribute to the achievement of student enrolment through effective execution of marketing strategies and activities.
STUDENT SUPPORT
- Advise prospective students on their student admission processes to the University.
- Provide ongoing support for students as required, ensuring that their study experience is as productive and rewarding as possible.
- Collaborate with other parts of the University, assist students as required with ongoing non-academic issues such as visa matters, accommodation arrangement and assistance in settling down in new student environment.
- Ensure all interactions with students are prompt, professional, friendly and effective.
LIAISON AND INTERACTION
- Establish and manage relationships with external stakeholders i.e. student recruitment agents, school counsellors, school principals, feeder institutions, embassy officials and etc.
- Be in consultation with the Management, liaise extensively with corporate and government agencies in marketing of the University.
- Collaborate with colleagues to utilise synergies in marketing effectively.
- Liaise with Marketing Unit or external agencies for the production and usage of relevant marketing communication tools.
MARKET REPORTING
- Maintain appropriate records and budget for all activities, and produce regular student recruitment progress reports. Provide regular market intelligence and competitor reports.
JOB REQUIREMENTS
- A Bachelor’s degree in a relevant discipline from a recognised institution with at least three (3) years relevant work experience.
- A level of maturity consistent with the requirements of the position for independent work, initiative and travel.
- Pleasant personality with strong customer service focus and able to develop good working relationships with students, staff members and external stakeholders.
- A good command of written and spoken English.
- Excellent interpersonal skills and demonstrated ability to work effectively in a consultative and team environment.
- Willingness to work overtime and on weekends as and when required to meet student recruitment targets and demonstrated ability to respond quickly to students’ and agents’ enquiries at all time.
- Willingness to travel frequently to develop and attend to student recruitment activities of designated markets.
Pay: RM4,000.00 - RM6,000.00 per month
Work Location: In person