Description
Job Title:
Event & Customer Relationship Intern
About Bagel Brigade
Bagel Brigade is a fast-growing breakfast and quick-service brand focused on building a strong on-ground presence and repeat customer base. We operate frequent events, pop-ups, and activations and are building systems that can scale across locations and cities.
This role sits at the front line of the brand and directly impacts customer experience and retention.
Role Overview
The Event & Customer Relationship Intern will support daily events and activations while managing direct customer interactions. The role requires strong execution, clear communication, and accountability. This is a hands-on, on-ground role not a desk internship.
Key Responsibilities
Event Execution
- Support setup, operations, and closure of events and pop-ups
- Coordinate with internal teams during event execution
- Ensure brand presentation, hygiene, and service standards
- Assist with basic event-day inventory tracking.
Customer Relationships
- Interact with customers and ensure a positive brand experience
- Handle basic customer queries, feedback, and complaints on ground
- Promote repeat visits, loyalty initiatives, and app adoption
- Collect and report customer feedback and insights to the team
Requirements:
- Comfortable with face-to-face customer interaction
- Strong verbal communication skills (English and local language preferred)
- Reliable, punctual, and detail-oriented
- Willing to work on ground, including weekends and peak hours
- Interest in events, hospitality, retail, or customer-facing roles
How To Apply
- Mention any events, customer-facing work, retail, or service experience (if applicable)
Job Types: Full-time, Internship
Pay: ₹15,000.00 per month
Work Location: In person