Description
Receiving and sorting incoming mail, packages, and deliveries, and distributing mail to appropriate departments and individuals.
- Processing incoming and outgoing UPS, Fed Ex and USPS shipments using firm approved software.
- Managing bulk mailings and coordinating with postal services.
- Maintaining proficiency in the use of a postage machine and facsimile equipment.
- Tracking shipments and resolving delivery issues.
- Preparing necessary customs documentation for international shipments.
- Troubleshooting equipment failures and contacting appropriate vendor(s) for repair.
- Scanning documents using eCopy.
- High volume blowbacks/batch printing software.
- Creating custom tabs and folders.
- Copying, binding and cutting.
- Navigating through network drives.
- Inputting costs into our electronic billing log for services rendered.
- Electronic Bates stamping.
- Burning CDs/DVDs from network drives.
- Maintaining supplies for both departments.
- Maintaining excellent quality control.
Qualifications:
- Must be well organized and be able to efficiently and effectively produce error free work product.
- Must demonstrate excellent customer service and communication skills including the ability to exhibit a good telephone demeanor and excellent grammar, punctuation and spelling skills.
- Must be able to demonstrate a high level of diplomacy, professionalism and courtesy when working with internal and external clients.
- Must be well organized and able to juggle multiple tasks to meet various client’s deadlines.
- Must be dependable, reliable, prioritize work and effectively manage their time in a fast-paced environment.
- Must be able to spend extended periods of time standing while performing duties and lift a maximum of 30 lbs.
- Ability to work overtime as necessary.
Experience:
- High School diploma or equivalent.
- Prior experience in a customer service environment.
- High volume printing and computer related experience from a legal environment.
Pay: Up to $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person