Description
Main Job Tasks and Responsibilities:
- Provide detailed information to callers about company services and products.
- Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
- Maintain and organize inquiry sheets using designated formats and software.
- Continuously educate oneself on products to enhance customer service during calls.
Skills/Requirements:
- At least one year of experience in telesales within a high-volume, fast-paced environment.
- Strong customer service and telesales skills.
- Proficient in Web Based Applications and Windows operating systems.
- Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Capability to handle sensitive and confidential client information.
- Superior verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.23 per month
Work Location: In person