Description
Key Responsibilities:
- Oversee Daily Operations: Manage and coordinate day-to-day functions, ensuring smooth workflow.
- Process Improvement: Analyze workflows, identify inefficiencies, and implement strategies to streamline operations and reduce costs.
- Resource Management: Optimize allocation of resources (people, budget, tools) for maximum efficiency.
- Cross-Functional Collaboration: Liaise with other departments (Sales, Front Office, Finance, HR, and Maintenance) to align goals and enhance coordination.
- Performance Monitoring: Track operational metrics, analyze data, and report on performance to senior management.
- Policy & Strategy: Develop and implement operational policies, procedures, and short/long-term goals.
- Problem Solving: Identify and resolve operational issues and challenges proactively.
- Stakeholder Management: Maintain relationships with vendors and key partners.
Essential Skills & Qualifications:
- Strong leadership, organizational, and communication skills.
- Analytical skills for data interpretation and root cause analysis.
- Project management abilities to meet deadlines.
- Technical proficiency with relevant software/databases.
- Bachelor's degree or Diploma in Hotel Management or related field often preferred, with operational experience.
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM2,800.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
Expected Start Date: 12/01/2026