Full-Time Salon Receptionist
Willow Hair Ltd - Highgate, London

Willow Hair is seeking an experienced, professional full-time Salon Receptionist to join our busy, long-established salon in Highgate.

This is a key front-of-house and leadership role, suited to someone confident, organised, and fully committed to salon life, who can help deliver consistently exceptional client experiences.

Key Responsibilities

  • Managing reception and delivering excellent client care
  • Booking management, payments, and diary control
  • Confident use of salon booking software (Salon IQ preferred)
  • Stock management
  • Supporting the smooth day-to-day running of the salon
  • Overseeing and supporting junior team members where required
  • Assisting the salon owner with business needs and acting as salon support in the owner’s absence
  • Maintaining professionalism, discretion, and calm during busy periods

Essential Requirements

  • Proven salon reception experience
  • Experience using salon booking software (Salon IQ preferred)
  • Warm, confident, and professional manner with clients
  • Highly organised, reliable, and confident under pressure
  • Excellent spoken and written English
  • Impeccably presented and well-groomed at all times
  • Able to maintain clear professional boundaries with staff at all times

Working Hours (Essential)

  • Full-time: 40 hours per week
  • Friday and Saturday working is essential
  • Applications without Friday & Saturday availability will not be considered
  • Some early mornings and one late evening per week will be required

Location
- Applicants must be within a reasonable commuting distance of the salon

Salary
From £30,000 per year, dependent on experience and ability

To Apply
References will be required prior to appointment.

Applications will only be accepted via Indeed.
Please do not contact the salon directly regarding this vacancy.

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

  • Company pension
  • Employee discount

Application question(s):

  • Do you have experience using salon booking software (e.g. Salon IQ or similar)?
  • Are you currently living within a reasonable commuting distance of Highgate, London?
  • Are you able to work full-time (40 hours) including both Friday and Saturday every week?
  • Please briefly outline your previous salon reception experience, including the type of salon and systems used

Experience:

  • Receptionist: 2 years (required)

Work Location: In person