Executive - Client Services (On Demand)

Job Profile:
At Vista, we deliver exceptional experiences in private aviation—and our On Demand Client Services Executives are at the heart of that promise. This role is designed for individuals who thrive in high-pressure environments, communicate with confidence, and know how to lead conversations with demanding stakeholders.

If you have a strong personality, a solutions-first mindset, and the ability to stay cool under fire, this is your opportunity to join a fast-paced, global team where no two days are the same.

Your Responsibilities:
As an On Demand Client Services Executive, you’ll be the primary point of contact for brokers and clients, managing every aspect of their journey with precision and authority.

Your responsibilities will include:

• Handling high-volume, time-sensitive requests from brokers with speed and accuracy.
• Maintaining oversight on all operational aspects of the flight, including permits, crew readiness, weather, and documentation.
• Coordinating tailored services beyond the flight.
• Taking control of fast-moving situations, making confident decisions, and keeping stakeholders informed.
• Building trust through clear, proactive, assertive, professional communication.
• Collaborating across global teams to deliver flawless execution under pressure.

Required Skills, Qualifications, and Experience:

• Experience in client-facing roles (aviation, hospitality, luxury services, or related industries).
• A strong, confident communication style—able to lead conversations and push back when needed.
• Ability to manage multiple systems and platforms in real time.
• The ability to stay calm, accurate, and decisive under pressure.
• A resilient mindset and passion for delivering exceptional service.
• Flexibility to work shifts, as part of a 24/7 global operation.

We are as committed to your growth as we are to our clients: At Vista, you will benefit from:

• Global exposure: Work with a diverse, international broker network and high-profile clients.
• Tech access: Use multiple platforms and interfaces to manage complex operations.
• Career growth: Clear paths to leadership and cross-brand opportunities.
• Learning & development: Tailored training, coaching, and opportunities to move across departments.