Description
JLL supports the Whole You, personally and professionally.
The Facility & Safety Environment Supervisor will assist the Facilities Manager in leading a team or vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services, helpdesk, comprehensive safety management, and environmental compliance oversight.
Safety System Responsibilities: Oversee people safety management in accordance with client safety requirements for staff and contractors. Maintain optimal condition for all critical safety equipment including fire pump systems, fire alarm control panels, smoke and heat detectors, fire extinguishers, FM200 systems, and lightning protection systems. Manage certificates and legal compliance requirements for safety valves, pressure tanks, and water quality monitoring (incoming and outgoing).
Environment System Responsibilities: Supervise wastewater treatment systems, DI water systems, waste collection systems, dust collection, scrubbers, and ventilation systems. Lead environmental monitoring management programs and pest control monitoring activities.
Continuous Improvement Responsibilities: Collect and analyze energy consumption data (water, electricity, steam, air) to identify improvement opportunities and generate reports. Investigate facility-wide improvement opportunities to achieve cost savings aligned with JLL's annual client commitments. Monitor projects related to safety requirements and environmental compliance.
MAJOR RESPONSIBILITIES
People Management (where applicable)
Manage and coach team members
Develop and sustain a high-quality, well-motivated team
Ensure high staff morale, trust, and work ethics
Actively support an environment that promotes teamwork, cooperation, and performance excellence
Assist in mentoring and enabling training & development of team members
Client/Stakeholder Management
Deliver excellent customer service to meet on-site client expectations
Build and develop effective relationships with key stakeholders and/or clients across all organizational levels
Monitor procedures to ensure client expectations are conveyed and acted upon
Safety & Environmental Compliance Management
Implement and manage comprehensive safety procedures to ensure provision of a safe working environment
Ensure compliance with statutory regulations on fire, health, and safety standards
Oversee environmental management systems and ensure regulatory compliance
Conduct safety audits and environmental assessments
Manage safety training programs for staff and contractors
Monitor and report on environmental performance metrics
Procurement & Vendor Management
Manage multiple vendors with both hard and soft skills to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines and Jones Lang LaSalle procurement best practices
Contracts Management
Ensure all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
Monitor contract expiry dates and initiate re-procurement when needed
Continually assess contracts to ensure best value delivery to the client
Site Operations Management
Implement industry best practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
Provide 24/7 emergency call support and site attendance as required
Risk Management
Assist in implementation and management of property risk management programs
Support implementation and monitoring of disaster recovery and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with firm guidelines, procedures, and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
Minimum 3 years of experience in facilities, property management, hospitality, or related field with safety and environmental oversight
Experience working in client industry environment
Knowledge of local health, occupational safety, and environmental requirements
Knowledge of critical facilities and environmental systems
Knowledge of vendor management for specialized safety and environmental services
Understanding of basic technical aspects of property systems (Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, BMS systems, environmental control systems)
Proven capacity to understand and interpre