EMPREGO

Library Page - Harlem Library

The New York Public Library-New York, United States

Description:
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
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Key Responsibilities:
Under the direction of a Page supervisor, the Library Page:

  • Projects a positive and courteous attitude to the public by providing exceptional customer service
  • Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
  • Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
  • Assists patrons with basic computer, internet and audio/visual equipment usage
  • Locates and prepares library materials requested by patrons
  • Assists staff with checking materials for damage and removing them from the shelves
  • Helps set up public spaces for events and programs
  • Performs other related tasks as needed

Required Education, Experience & Skills:
Required Education and Certifications

  • Current enrollment in a degree program at an accredited school
  • Proper employment certificate for minors under 18 as required by NYS law

Required Experience

  • Ability to troubleshoot basic computer and printer issues preferred
  • Experience with eReaders and library technologies preferred
  • Ability to speak foreign languages preferred

Required Skills:

  • Ability to accurately and efficiently sort and arrange items in alphanumeric order
  • Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
  • Excellent customer service skills and the ability to work with a diverse patronage
  • Superb interpersonal and communication skills
  • Strong problem-solving skills
  • Demonstrated ability to work as part of a team
  • Demonstrated reliability and professionalism
  • Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

More:
Core Values

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work
  • Be Welcoming and* Inclusive*

Work Environment
- Public service library

Physical Duties

  • Moderate lifting required (up to 25 lbs)
  • Pushing book trucks

Physical Required?
No

Schedule

14 hours per week

About The New York Public Library: