Description
Company Overview
With over 20 years of expertise in residential property management and private sector leasing, ElliotLeigh Property Management has built a strong reputation for delivering reliable, high-quality service. We work closely with landlords, tenants, and local authorities, providing comprehensive, end-to-end property solutions tailored to a wide range of needs. Our mission is to give landlords confidence and security through our Guaranteed Rent scheme, offering reliable income and stress-free property management, while helping to deliver safe, quality homes for local communities.
Our success is driven by knowledgeable teams, long-standing client relationships, and a commitment to professionalism, compliance, and customer care. As the business continues to grow, we remain focused on delivering consistently excellent outcomes while offering a supportive and rewarding environment for our employees.
Why work for ElliotLeigh Property Management?
ElliotLeigh Property Management recognises that great people are key to long-term success and rewards commitment, loyalty, and contribution. Employees benefit from enhanced annual leave as their service grows, with additional paid days awarded at key milestones, alongside all UK bank holidays. The company also values work-life balance, offering a paid day off to celebrate your birthday each year.
We believe great people help attract great people, which is why we offer a referral bonus for successful recommendations. These benefits reflect our people-first culture and make ElliotLeigh Property Management a great place to grow and build your career.
Summary
We are seeking a proactive and well-organised Property Administrator to support the day-to-day management of our property portfolio.
This role requires strong communication skills, the ability to manage multiple tasks, and a calm, professional approach when dealing with tenants, contractors, and internal teams.
Responsibilities
- Answering calls, handling maintenance queries and redirecting the call as required
- Ensuring basic trouble shooting steps are carried out with callers to ascertain if it requires a home visit
- Assessing and prioritising the maintenance issues reported to ensure it is correctly graded based on company priority levels
- Ensuring relevant data is submitted into the CRM and is included on the job sheet
- Allocating maintenance works to maintenance operatives
- Coordination of the maintenance operatives to ensure works are being completed on time and in line with company targets
- Following up with tenant to update them on progress / delays with the completion of works
- Report any complaints to the Property Services Manager
- Liaising with tenants, solicitors or NGOs such as Citizens advice or Shelter
- Raising invoices on XERO when instructed
This is a full-time, office based position. Working hours
- Monday to Friday, 8.30am - 5.30pm or 9.00am - 6pm.
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company pension
Application question(s):
- Are you local to Ilford (Within a 45-minute commute)?
- Do you have proven Maintenance/Works Coordination or Property Administration experience?
Work Location: In person