Description
Role Summary:
Your role:
- Payroll process_
- Ownership and responsibility of the end-to-end payroll processing of the assigned countries
- Preparation of monthly payroll runs in cooperation with the payroll vendor
- Accurate collection, reconciliation, and transmission of all input data to the payroll vendor according to the agreed payroll schedule and legal deadlines
- Clarification of input data, collaboration with HR, Finance, Leadership and IT
- Knowledge and correct handling of all types of payments, deductions and contributions including special benefit elements (bonus, gross-up, per diem, incentive, stock option etc.), adjustments and corrections via payroll
- Output validation: Identification, analysis, and correction of errors via reconciliation of payroll data
- Accurate handling of termination payments, such as payments after leaving, recovery of advance payments/loans, special payment packages in case of redundancy etc.
- Preparation and processing of manual, supplementary and off-cycle/on-demand payments
- Vendor relationship management_
- Finalization of payroll schedules and calendars in cooperation with all involved parties in accordance with local regulations and Flowserve’s global payroll procedures and best practices
- Continuous monitoring and coordination of payroll vendor activities to ensure timely and accurate performance of payroll tasks.
- Monitoring of ongoing or open issues until their resolution is completed
- Joining service calls with the vendors and making sure issue logs are complete, meeting minutes are accurate
- Partnering with the payroll and the benefits vendors to drive process alignment, as well as the identification and resolution of new or recurring issues
- Completing a monthly internal log of statistics for billing purposes
- Compliance_
- Review and control of payroll output data in accordance with local regulations, SOX guidelines and Flowserve’s global payroll procedures and best practices
- Accurate and timely handling of absence related cases (sick leave, maternity, etc.)
- Basic knowledge of timekeeping system(s)
- Creation or validation of statutory declarations, and other payroll related documents in cooperation with the payroll vendor
- Accurate and timely management of payments to employees, authorities and other third parties according to the deadlines defined in the payroll calendar
- Accurate and timely handling of statutory reporting and filing according to local regulations
- Audit support related to payroll activities and coordination of timely completion of audit requests
- Coordination of tax year-end processing and filing according to the local statutory requirements
- Creation, updating, and maintenance of desktop procedures for all payroll processes in accordance with local legislative compliance, HR policies and Flowserve’s global payroll procedures and best practices
- Collaboration and customer service_
- Partnering with other teams to drive process alignment, as well as the identification and resolution of new or recurring issues
- Professional handling of employee inquiries via ticketing system (or other channels)
- Acting as first point of contact regarding any payroll related questions or escalations
- Providing support regarding benefit administration tasks (healthcare, insurance, fringe benefits etc.) where needed
- Review and adjustment of processes in case of need, including making proposals for process improvement
- Coordination of monthly and ad-hoc employee communication on important updates with impact on employees’ pay or about process changes
- Assistance in system testing due to legal updates, version upgrades or any other enhancements to the systems as needed
- Acting as a back-up for other payroll operations within the EMA region (country specific training will be provided)
Your profile:
- 1+ year of experience in working in end-to-end payroll, payroll support or HR support role (preferable within the Northern European countries.)
- Basic knowledge and understanding of the end-to-end payroll processes including post -payroll activities (statutory/third-party reporting and payment, GL, internal and external reports, etc.)
- College / University degree
- Experience with working for mid-size to large multinational companies
- Basic knowledge of any T&A system and its reporting functions is desired Experience with Workday is desired
- French, Arabic language knowledge is a plus
- Excellent analytical skills and attention to detail
- Excellent written and oral communication skills in English
- Strong customer service skills: even in person or via chat/phone
- Experienced user of MS Office (Excel, Word, Outlook)
- Ability to work independently and diligently under pressure with mínimal supervision
- Great time management skills
- Proactivity
- Excellent problem solving skills
- Flexibility regarding working patterns in payroll peak periods
- Ability to support and participate in global projects related to payroll