Barista

INITIA Group SG-Kuala Lumpur, Malaysia

Job Title: Barista

Job Level: Junior

Department: Operations Department - F&B

Rate Full-time:RM 2,500 - 3,000

Part-time:RM 10-14/hr

Location: Mont Kiara, Kuala Lumpur, Malaysia

Overall Job Objectives:
The Barista is responsible for preparing and serving high-quality coffee and beverages while providing excellent customer service. This role requires strong product knowledge, a passion for coffee culture, and the ability to create a warm, welcoming experience for every guest.

CORE RESPONSIBILITIES:

  • Greet and engage customers in a friendly and professional manner.
  • Take customer orders accurately and ensure their satisfaction throughout their visit.
  • Prepare and serve coffee, tea, and other beverages following company standards for taste, presentation, and consistency.
  • Serve drinks directly to customers when required, ensuring prompt and courteous service.
  • Maintain cleanliness and organization of the work area, counters, and dining/service space.
  • Replenish ingredients, restock supplies, and support inventory management.
  • Continuously expand product knowledge, including brewing methods and presentation techniques.
  • Collaborate with the team to maintain a smooth and enjoyable customer experience.

JOB SPECIFICATIONS:

  • 1-2 years of experience in coffee preparation, food & beverage service, or customer service preferred.
  • Excellent communication and active listening skills.
  • Polite, engaging, and customer-focused personality.
  • Positive, friendly attitude with a passion for coffee and hospitality.
  • Willing to work as part of a high-energy, efficient team in a fast-paced environment.

KEY DELIVERABLES:

  • Ensure consistent quality and presentation of all beverages.
  • Ensure that all equipment is maintained and cleaned properly according to health and safety guidelines.
  • Meet or exceed sales targets through excellent customer service and suggesting additional items (e.g., pastries, snacks, and specialty drinks).

BENEFITS OF THE ROLE:

  • Guaranteed career growth at one of the best groups of companies in Malaysia & Singapore.
  • Collaborative and inclusive work environment that values creativity and innovation.
  • Employee Service Benefits and Incentives
  • Salary Increments and Performance Bonus
  • Leave Entitlement
  • Cozy working environment

If you’re excited about our company’s vision for this position, we’d like to hear from you.

You may visit our website to learn more about us:

APPLY NOW!

Job Type: Part-time

Pay: RM10.00 - RM14.00 per hour

Benefits:

  • Professional development

Experience:

  • Bartending: 1 year (required)

Language:

  • Mandarin (required)

Location:

  • Kuala Lumpur (required)

Work Location: In person