Description
Overview
Responsibilities
- Greeting customers warmly upon arrival and ensuring a smooth drop off and collection process
- Assisting customers with enquiries, and providing information about services and facilities
- Managing customers requests efficiently and courteously, resolving any issues promptly
- Maintaining cleanliness and organisation of the retail area to uphold a professional appearance
- Handling administrative tasks such as customer orders and data entry using drystream management systems
- Collaborating with other departments to ensure customer satisfaction and operational efficiency
- Upholding health and safety standards in all interactions and work areas
- Preparing customer orders
Skills
- Excellent communication skills, with a friendly and approachable manner
- Strong organisational abilities and attention to detail
- Ability to remain calm under pressure and handle challenging situations diplomatically
- Prior experience in a dry cleaning and laundry environment is advantageous but not mandatory
- Good organisational skills with the ability to multitask effectively
- A proactive attitude with a focus on delivering outstanding customer service
- Must be able to work shifts from 07.30 - 16.00 Mon to Fri and 08.30 - 13.00 Saturdays (2/3 per month)
- This position could lead to a General Manager role
This position offers an engaging work environment where you can build valuable skills in the D&L industry while contributing to memorable customer experiences.
Pay: £12.21-£14.71 per hour
Expected hours: 40 per week
Benefits:
- Company pension
- Flexitime
Work Location: In person