Description
Our company seeks a meticulous and professional Enrollment Support Trainee to represent our telecommunications partner. This role is pivotal for expanding Frontier’s market presence and ensuring a high-quality, seamless sales enrollment experience for new customers. We need someone capable of handling several enrollments while still prioritizing integrity and excellent service.
If you have a keen eye for detail, can communicate persuasively, and love finding solutions to complex issues, you'll surely thrive here. At Inspire Connections, you’ll be part of a supportive sales team of experienced professionals who’ve built rewarding sales careers through hard work and passion.
You are expected to:
- Engage potential customers and small business clients in a formal setting to present and sell Frontier's comprehensive suite of services.
- Conduct thorough needs assessments to strategically match clients with appropriate service packages, optimizing value and ensuring satisfaction.
- Professionally facilitate and complete all necessary documentation and contractual agreements for new customer sales enrollment.
- Maintain expert-level knowledge of all current Frontier promotions, service specifications, and competitive advantages.
- Rigorously adhere to all compliance and quality control standards throughout the sales and enrollment process.
- Develop and implement systematic follow-up procedures to ensure a successful transition for new customers.
- Actively participate in professional sales training and strategic planning meetings.
- Provide detailed daily and weekly reports on enrollment metrics and market feedback to the leadership team.
Here’s what we need from you:
- A minimum of 1 year of experience in a customer-focused position, such as sales, customer service or retail.
- Exceptional written and verbal communication skills, suitable for professional client engagement.
- Demonstrated proficiency in executing sales campaigns and achieving goals.
- Proven ability to manage time effectively and work independently to meet strict deadlines and targets.
- A high degree of organizational skill and meticulous attention to detail in handling confidential customer information for the sales enrollment.
- Reliable professional transport and the ability to travel to various client-facing sites as required.
Pay: $850.00 - $1,200.00 per week
Benefits:
- Professional development assistance
Work Location: In person