Description
Job Overview
We are seeking a knowledgeable, organized, and customer-focused Pokémon & TCG Retail Associate to work full-time in our store. This role combines customer service, sales, inventory management, and card buying.
You will be a key part of daily operations and trusted to help evaluate cards, assist customers, and maintain a high-quality shop experience.
Key Responsibilities
- Provide excellent customer service to collectors, players, and walk-in customers
- Assist customers with Pokémon TCG products, singles, sealed items, and graded cards
- Buy Pokémon cards and collections for the shop, including:
- Assessing card condition, rarity, demand, and market value
- Identifying desirable cards, sets, and sealed products
- Stay up to date on Pokémon TCG trends, pricing, and market movements
- Organize, sort, and maintain inventory efficiently
- Keep the store clean, organized, and visually appealing
- Assist with opening/closing procedures and daily store operations
- Support sales goals and help drive repeat business
Required Qualifications
- Strong knowledge of Pokémon TCG (sets, cards, rarities, values, grading basics)
- Familiarity with Pokémon card pricing and market trends
- Retail or customer service experience preferred
- Strong communication and interpersonal skills
- Organized, efficient, and detail-oriented
- Comfortable making buying decisions for the shop
- Ability to work full-time, including weekends if needed
- Passion for Pokémon and trading cards is a must
Preferred (But Not Required)
- Knowledge of grading companies (PSA, CGC, BGS)
- Experience with other TCGs (One Piece, Yu-Gi-Oh!, MTG, etc.)
Why Work With Us
- Work around Pokémon cards every day
- Be part of a cutting edge growing collectible business
- Learn the buying side of the Pokémon market
- Competitive pay with growth opportunities
- Fun, fast-paced environment built around community
How to Apply
Bonus: Include a short note explaining your experience with Pokémon cards or the TCG market.
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Cooper City, FL 33024 (required)
Work Location: In person