Administrator

Applications are now invited for the following position:_
Unit Administrator - St Patrick’s Hospital Lucan
Initial assignment after hours Reception/Admissions
Part time vacancy

• Experience in Reception in a mental health care environment
• Switchboard experience
• Knowledge of RIO or internal health system is desirable

For informal enquiries please contact:
Natasha Oliveira, Administration Manager
Tel: 01 2493 625
(APPLICATIONS SHOULD NOT BE MADE TO THIS EMAIL ADDRESS)

Applications in the form of covering letter and Curriculum Vitae, clearly stating the post being applied for should be uploaded as one document by Wednesday, 4th February 2026.
Panels may be formed from which future positions may be filled
St Patrick's Mental Health Services is an equal opportunities employer

About the organisation
St Patrick's Mental Health Services (SPMHS) is Ireland's largest independent, not-for-profit mental health service. We are dedicated to providing the highest quality mental healthcare, to promoting mental health awareness, and to advocating for the rights of those experiencing mental health difficulties.

We employ over 700 staff across our services. We hold our staff in high esteem and regard them as our most important asset, enabling us to fulfil our mission. We strive to create and maintain a forward-looking environment where our staff can be innovative and experience satisfaction in their work. We are committed to ensuring the ongoing development of our staff.

SPMHS core values

• Human Rights - supporting dignity, choice and voice
• Quality Care - excellence in service delivery and collaboration
• Innovation - encouraging improvement and new ideas

The role
Unit Administrator - initial assignment afterhours Reception/Admissions in St Patrick’s Hospital Lucan

The benefits
By joining us, you become part of Ireland’s largest independent, not-for-profit mental health service provider, bringing lots of opportunities for your career. We offer you many employee benefits, including:

• A competitive salary range: €36,408 - €54,306, pro rata
• 25 days annual leave, pro rata
• Pension scheme
• Ongoing training
• Paid study leave and funding for further education
• Support for career advancement and professional development
• Subsidised canteen and onsite gym
• Bike to Work and TaxSaver Commuter Ticket schemes

Location
This position is based at St Patricks Hospital Lucan, incorporating St Patrick’s Hospital, James’s Street, Dublin 8, and all SPMHS Dean Clinics.

Responsibilities
Part - Time Admissions (Referral and Assessment Unit) Administrator (After hours and Saturday’s and Bank Holiday Evenings)

• Acting as first point of contact for service users of the hospital, providing a service user with ID on admission
• Acting as initial point of contact for admissions to the hospital, checking the service user is booked for admission in a timely manner
• Effectively completing all duties required as part of the admission process including the electronic health record
• Taking photo of service user for the medical record on admission
• Ensuring a new medical record is created accurately
• Catching up on any admission forms/photos missed the previous day e.g., due to an out of hour/late admission
• Working with clinical staff to ensure that all service users are seen to by a nurse/doctor in a timely manner
• Locating any old notes for service user’s readmissions
• Calling the relevant medical secretary when service users without appointments want to see their consultants, dealing with the service user appropriately thereafter
• Dealing with all internal and external queries and directing people within the hospital and the surrounding area as required
• Entering data onto the Referral & Assessment Databases and electronic health record, including information regarding insurance clearance and payments/excesses
• Informing all service users due for admission of any payments/excesses that they may have to make prior to the admission date
• Receiving payments in person or over the phone for any service within SPMHS and record appropriately
• Receiving phone calls from referrers including GPs, external psychiatrists, other hospitals & SPMHS Staff
• Receiving phone calls from service users and relatives and providing appropriate information regarding the referral and admission process
• Logging all calls in relevant systems including a ‘Phone Enquiry Log’ sheet and other relevant systems as defined by policy
• Faxing/communicating through approved medium relevant Assessment Unit Referral Forms to referrers to ensure relevant background clinical information is received before admission assessment is schedule
• Liaising with the R & A clinical team to ensure service users are booked into appropriate wards, re-allocating as directed to accommodate emergency admissions

Receptionist

• Providing cover on Reception
• Meeting and greeting Service Users and visitors
• Admitting Service Users