EMPREGO

Head of Prime Segment

UniCredit Bank Hungary Zrt.-Budapest, Hungary

Allgemeine Informationen:

  • Job Id
  • 70868
  • Unternehmen
  • UniCredit Bank Hungary Zrt.
  • Competence Line
  • Retail Banking
  • Funktionsbereich
  • Retail Banking Sales
  • Standort
  • Budapest
  • Land
  • Ungarn
  • Kontakt
  • Jobniveau
  • Professionals
  • Vertragsart
  • Full-time Contract
  • Arbeitszeitmodell
  • Vollzeit

We believe that an ideal workplace is based on a friendly atmosphere, stability and the right values.We are building an enthusiastic, international team where everyone works to make the most of the opportunities in banking - and create real value for our clients.

  • If you believe that sustainable development starts with our everyday decisions and want to have an impact on the future - then we have the place for you!
  • The primary place of work is Budapest.

What you'll be doing:

  • Strategy & Business Development:

  • Define and implement the Prime Segment strategy aligned with overall Retail Banking objectives.

  • Identify growth opportunities and design value propositions for affluent clients.
  • Monitor market trends and competitor offerings to maintain a competitive edge.

  • Customer Experience & Relationship Management:

  • Ensure high-quality service standards and personalized solutions for Prime clients.

  • Oversee development of loyalty programs and exclusive benefits for the segment.
  • Drive initiatives to improve Net Promoter Score (NPS) and customer retention.

  • Product & Service Offering:

  • Collaborate with product teams to design tailored investment, daily banking, and wealth management solutions.

  • Ensure compliance with regulatory requirements and internal policies.
  • Increase the adoption of available digital products and services (both self-service and assisted by advisors/call-center) in the Prime segment

  • Sales & Performance Management:

  • Set and monitor KPIs for Prime Segment performance (portfolio growth, profitability, cross-sell).

  • Support and manage branch network and relationship managers for Prime client acquisition.

  • Team Leadership:

  • Directly lead Prime advisor network, right to account Branch Managers and Prime advisors for Prime segment performance.

  • Lead and develop a team of branch and relationship managers.
  • Foster a culture of excellence, collaboration, and customer-centricity.

What you'll need to succeed:
Qualifications & Skills:

  • Bachelor’s degree in Finance, Economics, Business Administration (Master’s preferred).
  • Minimum 7-10 years of experience in Retail Banking, Wealth Management, or Affluent Segment.
  • Strong knowledge of financial products, investment solutions, and regulatory environment.
  • Proven leadership and strategic thinking skills.
  • Excellent communication, negotiation, and relationship management abilities.

  • Fluent in English and Hungarian.Driving licence (frequent travel is a must in the position)Key Competencies:

  • Strategic Vision

  • Customer Focus
  • Leadership & People Development

  • Analytical & Commercial AcumenInnovation & Change ManagementKPIs & Success Metrics:

    1. Portfolio Growth:

  • Year-on-year increase in Prime Segment assets under management (AUM) and liabilities.

    1. Revenue & Profitability:

  • Contribution of Prime Segment to Retail Banking revenue and net profit.

    1. Customer Acquisition & Retention:

  • Number of new Prime clients acquired per quarter.

  • Retention rate of existing Prime clients.
    1. Cross-Selling Ratio:

  • Average number of products per Prime client (investment, insurance, etc,).

    1. Customer Satisfaction (NPS):

  • Net Promoter Score for Prime Segment.

    1. Compliance & Risk Management:

  • Zero major compliance breaches in Prime Segment operations.

    1. Team Performance:

  • Achievement of individual and team sales targets.


What you'll get in return:
**_We take care of you - in every life event



  • Nationwide private health insurance coverage after the probationary period
  • Comprehensive* illness, accident, and life insurance*so you can feel secure
  • Employee support program- free, anonymous psychological, legal, and lifestyle counseling
  • Support for commuting to work within the legal framework, so that your days at the office start off comfortably

**_It's easier together - a strong community awaits



  • Mentoring program, women's community-building initiatives, and an* active GenZ community*where young talents can also have their voice heard
  • Volunteering opportunities to give back to others

  • Sports club, well-being room at the headquarters, and AYCM (All You Can Move) sports pass:

  • Modern, creative offices and community spaces where work is a pleasure

  • Centrally located, easily accessible headquarters on Szabadság Square, which is a pleasure to visit

**_Extra benefits that sweeten your everyday life



  • Cafeteria- flexible fringe benefits tailored to your needs:

  • Employee discounts at numerous service providers

  • Home officeoption in accordance with internal regulations
  • Reno